Customer Service Programs for
Utilities, Retail and Government

Customer Service Calling and Letter Service
Provide customer service representatives to call as an extension of your business office to request payment or to find out the disposition of an account. Send customer service letters requesting payments.

Pre-disconnection calling campaigns
Provide customer services representatives to call either as Penn Billing or your business office to make customers aware of your intent to shut off services unless a suitable arrangement can be made

Call Center Inbound and Outbound
Whether you need outbound or inbound call services, we can provide your business with all the amenities of a fully transparent call center, at a fraction of the cost, without the headaches of operating the facility.

Additional information available for download here